Support Center Operations and HR Coordinator

Position Description

The Support Center Operations and HR Coordinator is the first person everyone sees when entering the office. Greets and welcomes all visitors. Alerts team member of guest arrival and may escorts them to appropriate office or conference room. This role is responsible for keeping the office and Café supplied and organized. Performs miscellaneous general administrative tasks to support the Support staff and HR team. This position is not a hybrid role as it requires regular onsite presence to support front desk operations, employee services, and office administration functions.

Essential responsibilities will include:

• Handles all incoming calls to the Support Center, and ensure calls are routed to the appropriate team/person.
• Greets visitors, makes them feel welcome, and notifies appropriate parties.
• Maintain the appearance of the lobby, mailroom, and conference rooms
• Stock the kitchen(s) and order café beverage supplies and maintain appropriate inventory.
• Maintain cleanliness of café tables, sink and periodic cleaning of staff refrigerators.
• Open, sort, and distribute mail to the appropriate people -maintain postage machine, postage meter supplies, and mailroom organization
• Supports HR initiatives and day-to-day departmental operations through administrative coordination and project assistance.
• Support HR Generalist with event planning for health fairs, holiday events, team celebrations, etc.
• Manage incoming mail, shipping, package delivery, and related vendor services.
• Coordinate office supply inventory and workplace support needs.
• Supports document preparation, copying, scanning, printing, mailing, and distribution for special projects and business needs.
• Help Manage Calendar/Appointments/Meeting Rooms for Support Center
• Manages HR and office invoice administration, including coding, tracking, reconciliation, and submission for payment approval.
• Maintains Support Center office supplies and inventories.
• Handles restaurant reimbursement forms.
• Performs other related duties as assigned.

Desired Skills and Experience

• Basic use of office technology including Microsoft Outlook, Teams, printing, basic invoicing/expense programs.
• Displays a positive, professional business attitude and appearance
• Must be comfortable standing, walking, bending, and reaching
• Proficient with time management and organizational skills and able to meet deadlines
• Must exhibit good listening skills and display the ability to follow-up independently
• Possess strong attention to detail
• Prefer a strong Customer Service background
• Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
• Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
• Possess the ability to prioritize multiple assignments amongst several individuals/tasks
• Must have basic computer and software skills with windows, Word and Excel, PPT
• High School Diploma required
• 1 year of relevant experience in an office setting, preferably in a clerical role
• Possess excellent communication skills, verbal, written, and phone

Flynn Core Competencies

At Flynn Group, our team members operate through four core competencies: Consistent Achiever, Skilled Communicator, Culture Champion, and Trusted Owner. These competencies will allow us to drive results, ensure we have a deep bench of high caliber talent, and offer career opportunities across the Flynn Portfolio.

Why Work for Flynn?

Flynn Group offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us:

• Medical/Dental/Vision
• Retirement and Savings Plan
• Short- and Long-Term Disability
• Basic Life Insurance
• Voluntary Life Insurance
• Tuition Reimbursement
• Paid Time Off
• Company Outings
• Dining Discounts
• PC/Laptop Purchase Assistance
• On-Site Fitness Center, Daycare, and Café
• FUN Work Environment!

The Flynn Group is an Equal Opportunity Employer